Enter the required information regarding your academic status and click Continue. Note: Redemption codes contain both letters and numbers. The other numeric codes such as the UPC code on your insert, card, or email are not your redemption code. You now have access to the apps that are included in your membership plan. Click Open the Creative Cloud app to start downloading your software. If you purchased a stand-alone version of a product for example, Acrobat XI or Photoshop Elements , you need a serial number to activate your app.
In the following table, choose the option that applies to you to find information about your serial number or redemption code. Depending on your region, go to one of the following sites to submit your verification request or find out how to do so:. North America: www. You receive an email with a digit alphanumeric redemption code and a link to www. You receive an email with a link back to your customer support case. The case contains your digit alphanumeric redemption code and a link to www.
Go to www. Enter the digit alphanumeric redemption code you received in the email and click Redeem. Depending on your product, a serial number appears, a download link appears, or both. Make note of your serial number and click Download to begin installing your product. Make sure you retain the serial number in case you ever need to update your product or receive product support. Consider registering your Adobe product, which securely stores your serial number in your Adobe account.
Find your digit alphanumeric product code on the disc sleeve, on an insert card, or on the product box. Once your verification request has been approved, you receive an email with a digit numeric serial number. Make note of your serial number and enter your serial number when prompted during installation of your product. Make sure that you retain the serial number in case you ever need to update your product or receive product support.
Find your digit numeric product code in an email from the reseller from which you purchased your product. Legal Notices Online Privacy Policy. Serial numbers, redemption codes, and product codes Student and Teacher editions Search. All Apps User Guide. Types of proof of enrollment include:.
After you complete your order, you receive an email that includes your serial number. You can also view your serial number at any time in the Download Manager, next to your product download link. After registration, you can view your products under the My Products section of My Adobe. For more information, see Serial number, redemption, and product codes Student and Teacher Editions. If you purchased directly from Adobe via Adobe. If you purchased on Adobe. When you seek an education discount for an Adobe subscription app, see Renewal of student discount to know how Adobe confirms your education status.
If you have purchased a perpetual Adobe product with a product code in North America, use the product code to begin the verification process on the Eligibility Verification Service website. After you enter your product code, you will be asked to provide some information about yourself and your purchase.
You will then be asked to provide your proof of academic eligibility. Your eligibility is verified through one of the following methods:. If you do not match the eligibility criteria, you will receive an email notifying that your eligibility has been declined. If you purchased an Adobe product outside North America, see Adobe Student and Teacher edition order fulfillment for information around serial numbers, redemption codes, and eligibility verification.
If you purchased from Adobe by phone : You can expect a response within one business day after receipt of your proof of eligibility. If you purchased from a reseller in North America : You can expect a response within one business day after receipt of your proof of eligibility.
TIP : To use your software before you receive the serial number, select the installation option to install the product as a trial. You can use the serial number to convert the product to a non-trial version later. In North America, Adobe retains verification information for one year for eligible teachers and six months for eligible students. In all other regions, Adobe retains the information for 90 days. During these periods, it's unnecessary to provide proof of eligibility again for subsequent orders.
However, after student graduates from school, students receive a grace year on the education price. After this year is over, the subscription is upgraded to a higher non-education price.
The student discount expires and upgrade takes place on contract renewal date after the EDU grace period is over. Graduated students will receive an email notification about the upcoming price increase 30 thirty days before the contract renewal date. For more information, see Graduation education discount expiry. Select an article: Select an article:. On this page Obtain serial number Download and install the trial version Eligible individuals Proof of eligibility Restriction on use Contact Adobe.
Applies to: All Apps. Information on Adobe Student and Teacher edition order fulfillment for customers outside North America. Obtain serial number. Make sure that you have the following before you begin: Your current email address, so that Adobe can contact you when your serial number is available. The product code provided with your Student Teacher Edition product A digital copy of your proof of eligibility see below for required documents and acceptable formats Save this page to your desktop—or print it—so you can access the instructions, if necessary.
Download and install the trial version. Eligible individuals. Proof of eligibility. For eligibility verification, documents dated within the last six months are considered current. Students Students must provide proof of current enrollment stating the Student's name, the institution name, and the current date or term.
Examples of proof of enrollment include: School ID card Report card Transcript Tuition bill or statement Any other educational document that includes your name, the institution name, and the current date or term.
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