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If you have any questions regarding this invoice and late fees , please let me know. I have added the invoice copy below for your reference. I look forward to your confirmation that you have received my message and any updates on the status of the payment. Thank you. At this point, you should be picking up the phone and calling them and becoming tougher in your email outreach.
This invoice was due on [due date] and still remains unpaid at this point. Please be aware that you will be charged an additional late fee as per my terms.
Try to get to the bottom of things: are you actually dealing with a potential non-payer or something genuinely went wrong? If you were dealing with a larger company, you may have been using the wrong address for your emails and invoices.
Or, for some reasons, a wicked local anti-spam system filtered all your messages. In any case, you will want to know that for sure. So pick up the phone and call your point of contact directly. They may shed some light on the situation. If that person ignores you, try the alternative route and reach out to someone else from the same company via email or by phone.
Explain the situation and ask whether that person could look into the matter on your behalf most will gladly agree. The options you have are as follows:. And your payment will arrive in your bank account sooner than later. Photo by Glenn Carstens-Peters. Pinterest LinkedIn Facebook Twitter. Someone else will politely persist on your behalf and try to reclaim that payment and take a cut if they succeed. Hire an attorney. This can be pricey and only worth if you are owed big. All the overdue payment reminder templates are customisable and ready for you to simply copy and paste and fill in your information.
Fluidly helps you distinguish your good and bad payers, showing you how long overdue your invoices are, so you can take appropriate action. Before an invoice is due, you should send your client an email detailing all the required information that is necessary for payment on time.
Ask the client to confirm that they have received the invoice, and acknowledge that the invoice is not yet overdue. You might also enquire about whether there are any known issues that would delay payment. Subject: [your company] — [invoice ref number]. This invoice is due for payment on [invoice due date]. It would be greatly appreciated if you could confirm receipt of this invoice and advise as to whether payment has been scheduled.
I have attached a copy of the invoice for your reference. If you require any further information from our side, please let me know. Download a free payment reminder template [kB]. If you charge for late payments, then this reminder is a good place to reiterate what the charges are. Subject: [your company] — Overdue Payment — [invoice ref number].
This invoice is now overdue due: [invoice due date]. It would be greatly appreciated if you could advise as to payment status. If there are any issues delaying payment e. Download a free first overdue payment reminder template [kB]. Once a payment becomes overdue, remember that you are legally entitled to add interest and compensation to an overdue payment.
If you choose to employ these rights for your business, make this clear in your letter. If you need any further information or documentation in order to pay this invoice, please let me know so I can provide this. Otherwise, please advise as to the status of this payment as it is now more than 14 days overdue. Download a free second overdue payment reminder template [kB].
At this point you have contacted your client repeatedly for payment on an overdue payment without any luck, this communication should let your client know that you are looking into other means to collect your payment.
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